Privacy Policy

1. Information We Collect

LIVORA CHEMICALS collects information exclusively when you voluntarily submit an enquiry through our General Contact Form or Commercial Partnership Form. This information includes:

• Personal identity: Full name and title
• Commercial identity: Company or business name, and business type
• Contact details: Email address and phone number
• Geographic location: City and State
• Enquiry context: Selected product division and project messages

2. Purpose of Data Processing

We use the submitted information solely for genuine business purposes:

• Responding directly to your product, technical, or commercial enquiries
• Providing technical specification advice for your architectural or construction project
• Evaluating potential dealer, distributor, or applicator partnerships
• Internal record keeping of commercial conversations

We do not sell, rent, monetize, or trade your personal or commercial contact information to any third-party marketing companies.

3. Technical Infrastructure & Email Delivery

Form transmissions on our website are protected by TLS/SSL encryption in transit. When configured, enquiries are delivered through secure server-side transactional email relays (such as Resend) without exposing private API credentials or user data in browser client code.

4. Cookies and Analytical Tracking

This website does not run intrusive invasive profiling trackers or advertising cookie networks. Essential session cookies may be utilized by the hosting server solely for routing security and performance stability.

5. Data Retention and Your Rights

You have the right to request access to the information you submitted, request correction of any inaccurate contact details, or request that your contact record be deleted from our enquiry registers at any time.